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Membership Blog: Where To Find Help

Where To Find Help For Your Connecticut Real Estate BusinessThere are many different ways to get answers to your questions about MLXchange. The CTMLS trainers offer live on-line webinars on a variety of topics as well as in-office training sessions to our members at no charge. You can also call your Service Center or the CTMLS office to get help.

But what do you do in the middle of the night when our offices are closed? You may find your answer in one of the numerous one-minute videos and in-depth training presentations available at any time under the Learn tab.

OR

You can use the on-line help available right in MLXchange. Just click on the orange Help radio button in the top right-hand corner of the MLXchange screen. This will take you to AnswerLink, an amazing resource of information and guidance for just about every aspect of MLXchange.

Choose from Documents (everything from CTMLS forms to User Guides for MLXchange, Fusion and the Data Co-Op), or Tutorials (short sessions that discuss many of the MLXchange applications). These pages also contain troubleshooting help and suggestions for PC maintenance, in case you are having system problems.

Can’t find what you’re looking for? Try the Search for Answers section and type in your question. I can guarantee that AnswerLink has the answer!

Posted in Membership | Tagged , , , | 2 Comments

2 Comments

  1. Al Zambrello
    Posted July 21, 2012 at 7:18 am | Permalink

    Suggestions for improvement. When you are reviewing your prospecting matches, and looking at the results, there should be something showing you which prospect the results apply to. Also, and more important. The “operators” or drop down menus below the results, show the action. Mine is always stuck on EXPORT. 99 times out of 100 I want to MARK AS READ. Cannot think of one time I wanted to EXPORT or SAVE GRID. Why can’t the drop down remain on the last one you chose? Seems to make more sense.

    • Adam
      Posted July 23, 2012 at 9:53 am | Permalink

      @Al great ideas for improvement. I will pass them along to our development team.

      Thanks!!

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